Terms of Service
Last updated: January 2024
Quick Summary
- Service is for personal, non-commercial use only
- We offer a 7-day money-back guarantee on all plans
- Your account credentials must be kept confidential
- We reserve the right to modify service and pricing
1. Acceptance of Terms
By accessing and using ZeroBuffering services ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any changes constitutes your acceptance of those changes.
2. Description of Service
ZeroBuffering provides access to streaming entertainment content through our proprietary applications and supported third-party players. The Service includes:
- Access to live TV channels and on-demand content
- Electronic Program Guide (EPG) data
- Customer support via WhatsApp and email
- Compatible applications for various devices
3. Subscription and Payment
Subscriptions are sold on a prepaid basis. All payments are processed through secure channels. By purchasing a subscription, you agree to:
- Pay the applicable subscription fee for your chosen plan
- Provide accurate payment and contact information
- Accept that subscription fees are non-refundable after the 7-day trial period
4. User Responsibilities
As a user of ZeroBuffering, you agree to:
- Use the Service for personal, non-commercial purposes only
- Not share, resell, or distribute your account credentials
- Not attempt to circumvent any security measures
- Not use VPNs or proxies to bypass geographic restrictions
- Comply with all applicable laws and regulations
5. Account Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
Sharing your account with others may result in service suspension without refund.
6. Service Availability
While we strive to provide 99.9% uptime, we do not guarantee uninterrupted access to the Service. We reserve the right to:
- Perform maintenance and updates
- Modify or discontinue features
- Adjust channel lineups and content availability
7. Limitation of Liability
ZeroBuffering shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
8. Termination
We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
9. Contact Information
For any questions regarding these Terms of Service, please contact us via:
- WhatsApp: +212 785 132 192
- Email: support@zerobuffering.com